Roof Repair Smedway built its Metal Roofing division around one idea: homeowners in Millbrae deserve a straight answer, a fair price, and a truck in the driveway fast.
Every technician on a Roof Repair Smedway crew earned their spot through years on real roofs in Millbrae, CA, not a two-week onboarding video — that's the difference customers notice the moment we pull up.
Ask any Roof Repair Smedway crew lead for a copy of our license and certificate of insurance and they'll hand it over before you even finish the sentence — that's standard practice here, not a special favor.
We've seen what happens when a roof gets "good enough" instead of done right — the drywall stains, the mold behind the insulation, the second call nobody wanted to make. Our Metal Roofing teams build to avoid that call entirely.
Verified licensing across Millbrae, CA with documentation available on request.
Emergency lines stay staffed through nights, weekends, and holidays.
You'll see the number before any work starts, not buried in a final invoice.
Technicians dispatched from within Millbrae, CA, not flown in from another region.
A roof rarely fails all at once. It sends smaller signals first, and catching them early is almost always cheaper than waiting for the emergency call.
If your downspout discharge looks like sand, the UV-protective coating on your shingles is breaking down faster than it should.
Once a shingle starts warping, it's no longer sealing properly against wind-driven rain.
Small gaps that let light in will let water in during the next heavy rain.
Sagging drywall or a soft spot underfoot in the attic usually points to sustained moisture damage, not a one-time drip.
Poor roof ventilation or compromised insulation from a slow leak can quietly push cooling costs up month over month.
Missing shingles expose the underlayment, which is only designed as a temporary secondary barrier, not a long-term surface.
Not every roof problem calls for the same fix, which is why we scope each job individually instead of running every call through one generic estimate.
Emergency dispatch covers downed limbs through the roof deck, storm-torn flashing, and wind-lifted shingle sections that need immediate coverage.
Every residential estimate walks the homeowner through material options, from standard architectural shingles to impact-rated upgrades.
We schedule commercial jobs around business hours whenever possible, minimizing disruption to tenants, staff, or foot traffic.
Old, layered shingle systems often need a full tear-off rather than an overlay, and we'll tell you honestly which one your roof actually needs.
A thorough inspection checks flashing, fasteners, ventilation, and granule loss — the small issues that turn into major leaks if left alone.
Chimney crickets, skylight seals, and valley flashing are common leak points that general handyman work often gets wrong — our crews treat them as their own scope.
A dispatcher takes down your address, roof type, and the issue, then routes it to the nearest available crew in Millbrae, CA.
You get a plain-language explanation of what's actually happening, not just a repair quote.
You receive an itemized, written estimate before any work begins, covering materials, labor, and disposal.
Once approved, the crew schedules the work and completes it to manufacturer spec, cleaning the property before leaving.
Response windows are communicated upfront, not left as a vague "sometime this week."
Flat-rate pricing means the quote you approve is the quote you pay, barring a scope change we'll flag with you first.
Crews carry moisture meters, infrared scanners for larger jobs, and proper fall-protection gear on every site.
If something about the finished work doesn't meet the agreed scope, we come back and make it right.
Storm-damage jobs come with photo documentation formatted for insurance adjusters, saving homeowners a step in the claims process.
Our technicians explain the reasoning behind every recommendation so you're deciding with full information, not a sales script.
We put our workmanship guarantee in writing on every job, so if something about the completed work doesn't match what was agreed, we send a crew back at no extra charge.
If a crew leader finds something during teardown that changes the scope, you'll hear about it before it changes your bill, not after.
We keep multiple crews staged across Millbrae, CA so that a storm hitting one part of the region doesn't leave the rest of Millbrae waiting.
If a storm system moves through Millbrae, CA and call volume spikes, we prioritize active leaks first and communicate realistic wait times for everything else rather than leaving people guessing.
"Full tear-off and reroof on our place took three days start to finish. Cleanup was better than I expected — not a single nail left in the yard."
— Millbrae Homeowner
"Got three quotes before calling Roof Repair Smedway. Theirs was the only one that actually explained why the price was what it was."
— Millbrae Homeowner
"They talked us out of a full replacement we didn't need. Repaired the flashing instead and it's held up fine two winters later."
— Millbrae Homeowner
"Skylight had been leaking on and off for a year with two other companies unable to fix it. Roof Repair Smedway found the actual flashing gap and sealed it right."
— Millbrae Homeowner
"Storm-chasers kept knocking on our door after the last big wind event. We called Roof Repair Smedway instead because they're actually based here."
— Millbrae Homeowner
Get a straight answer and a written quote before any work starts.
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